Order Management

WC Cancel Order is a free WooCommerce plugin that lets customers ask to cancel an order from My Account. They click Cancel Request and tell you why. The order then moves to a Cancel Request status and waits for your decision, so nothing is cancelled without your approval.

You approve or decline each request under WooCommerce > WC Cancel. An approved order is cancelled and its stock goes back, while a declined order returns to its previous status. The store and the customer are emailed at every step.

Partial Shipment for WooCommerce is a free WooCommerce partial shipment plugin for stores that ship orders in more than one parcel. You record the shipped quantity of each item on the order screen, and the original order stays intact.

The order status follows the shipment, refunded and virtual items are taken into account, and customers see a shipment badge next to every item on their order page.