We offer refunds within a two-week period under the following circumstances:
Non-receipt of Plugin Files or Download Link: If you did not receive the plugin files or download link after placing your order.
Identified Bugs or Errors: If an unexpected bug or error is found in our plugin code.
Unresolved Plugin Issues: If the plugin causes issues on your site and we are unable to resolve your query within 48 hours.
Functionality Discrepancies: If the plugin’s functionality does not align with the descriptions provided on our site.
In such cases, please provide comprehensive details about the issue to facilitate our assessment.
Please note, beyond the scenarios mentioned above, we do not offer refunds for plugin purchases. As digital products, once accessed, they cannot be truly returned, and customers retain indefinite possession and usage rights post-refund.
If you have questions about the plugin’s functionality or require clarification, please contact us.
We can also provide a demo setup of the desired plugin prior to your purchase.